Cambridge, MA
617-420-5911 request a consultation
Delivering a High Level of Availability and Security Anytime, Anywhere.
TeamLogic IT is a national provider of technology services and solutions for businesses of all kinds. Unlike many managed service providers (MSPs), we focus on business and technology. We understand that not all organizations are alike and work hard at delivering solutions tailored to your unique business goals and challenges. Our philosophy is simple – we work with you the way we’d want someone to work with us. Our customer service-oriented approach drives the tenets of our business: reliability, expertise and trust, ensuring you have an IT partner for the long haul. Our expansive capabilities serve a wealth of IT needs in the marketplace. And our best practices approach to service delivery is adhered to whether you require fully outsourced IT, co-managed IT or project-based IT solutions. Thousands of businesses across North America realize our world-class service and expertise to achieve greater efficiencies, effectiveness and productivity in their organization. Consider TeamLogic IT for IT Solutions That Advance Your BusinessTM.
At TeamLogic IT, we leverage technology to your advantage. We’re your ear to the ground and your muscle in the trenches—assessing equipment performance, troubleshooting issues, managing upgrades and installations, leveraging trends and much more to help you get the most from your technology investment. Whatever the challenge, you can move forward with confidence knowing that TeamLogic IT provides you with 360 degrees of proactive, preventative and responsive Managed IT Services. Every business depends on technology. That’s why you want a trusted technology advisor—TeamLogic IT.
"TeamLogic IT killed the competition. They matched our needs and did not oversell us. Got us prepped for success with no hiccups or surprises. Their team is amazing."
Kevin Leahy
Senior Account Executive, Launchsquad
"TeamLogic IT handles a variety of technical matters for our small company with efficiency and professionalism…setting up new users, software upgrades and updates, remote server management. In addition, they have provided strategic technical advice and service for new infrastructure such as VOIP to replace land lines and new conference room communication enhancements. TeamLogic IT responds to our needs quickly with easy to understand communication and documentation. I rely on TeamLogic IT for all our technical needs for our growing company. I view them as a true extension of our business."
Sue Muckle
President, M&A Architectural Preservation, Inc.
"TeamLogic IT has been instrumental in supporting our agency's growth over the past seven years. It's comforting to know that our critical IT systems are managed by experts who offer superior client service. You can't ask for a more reliable partner, and we're proud to work with them as important members of our team."
Scott Signore
Principal & CEO, Matter Communications
"Before TeamLogic IT our technology was a mess! Then we partnered with TeamLogic IT and now we meet both SEC regulations and HIPAA requirements. Jim, Andy and the entire team are a pleasure to deal with. They are not just our IT consultants. They are an extension of our family."
Marisol Donovan
Vice President of Administration, Mosse & Mosse
"It was our first time working with an IT Managed Services Provider, so we interviewed several companies. We chose TeamLogic for the manner in which they followed up, came out for visits, and asked all the right, very detailed, questions. All of these factors–plus knowing that they are just a phone call away if we need them–made choosing TeamLogic an easy decision."
Mike O'Mara
Co-Founder, Night Shift Brewing, Inc.
Andy Hackett
President & Owner
Andy Hackett brings many years of dedicated customer care to bear everyday as he works with customers and prospective customers. Previous experience includes working with Red Sox radio while at Northeastern University and Verizon immediately upon graduation. Andy joined TeamLogic IT over 13 years ago and today is President & Owner of TeamLogic IT of Northeastern Massachusetts. Opening new relationships and growing existing relationships is his personal mission. His constant focus on translating customer needs to technical solutions is paramount. Outside of work, Andy enjoys time with his wife Kim and his ever-growing extended family including the newest addition, Charlie the wonderdog! He regularly enjoys outdoor activities, travelling, meeting people from all walks of life and.....he even enjoys yardwork! Occasionally, you'll spot him on the golf course but rarely will you find him on the fairway! He's more proficient satisfying customers than hitting the little white ball.
Frank Slattery
Vice President of Operations
Frank brings nearly 15 years of tech industry experience to the TeamLogic IT team. He’s worked as a systems administrator, network engineer, as a recruiter of tech talent for large corporations, and as a corporate IT Manager. He is truly a tech guru and is constantly identifying and implementing new solutions and workflows to improve the customer support experience through his growing technical team as our Vice President of Operations. Frank rarely breaks from the tech world but when he does, he is drawn to spend time with his lovely wife and daughter. He also is an avid sports fan, musician, and concert attendee!
Jenn Bell
Chief Technology Advisor
Jenn is our Chief Technology Advisor. She works with our clients to identify where technologies can improve day to day operations and solve issues specific to their business and workflow. An integral member of our team for over 11 years, Jenn previously applied her Computer Information Systems education serving as a tech bench and field services manager for a major technology retailer over a 7-year span. Outside of work, Jenn enjoys time with her husband (and co-worker Chris, also a TeamLogic IT member) and active little boy …. all the while…enjoying cooking and great music.
Nick Beardsley
Chief Solutions Architect
As Chief Solutions Architect, Nick translates business requirements into technology solutions to meet our clients’ needs. 7 years with TeamLogic IT and over 5 additional years in the technology services field has prepared Nick to approach client needs with a broad base of knowledge and experience. Nick has an insatiable desire for all things related to technology and is a leader among his teammates with technical certifications and knowledge of emerging technologies. Outside of work, Nick continues his pursuit of technology news, information and knowledge as well as enjoying his art of photography (with a digital SLR, of course!) yet admits to missing the process of developing his own film.
Thom Xaiyavong
Director of Support Services
Tom has been a critically important member of the TeamLogic IT team for over 10 years. His background and training as an Applied Science Specialist guides his management and support of our entire NOC service team. Previous experience in the pharmaceutical field prepared Tom for his fast-growing role of Director of Support Services. Customer satisfaction through rapid deployment of technical solutions is Tom’s highest goal. Outside of work, Tom is committed to keeping up with the daily technology changes, spending time with his family, and fishing.
Jim Hackett
CEO & Owner
By founding TeamLogic IT of Northeast Massachusetts Jim launched his vision of “best in class” IT services into reality. His frustration with then-typical IT services companies who presented as self-effaced, somewhat condescending geniuses catalyzed him to turn that model on its head and create a “customer-centric” service organization. Previous experience (over 30 years) leading CPS Direct, Direct Results Group and SourceLink (sixth largest direct marketing services company in the US) has guided Jim’s mission and objective implementation. Now with 13 years of IT services experience and successful growth, Jim is focused on maintaining high customer satisfaction levels. Another mission critical focus is recruiting and keeping excellent team members…folks who talk two languages…the language of technology and the language of business! After hours, Jim’s pursues his passion for cooking almost anything, anywhere but especially likes to practice slow smoking skills to the delight of family and friends.
Sep 16, 2024
TeamLogic IT has been named on two top industry lists.
Oct 24, 2023
TeamLogic Inc. presents awards to top-performing franchisees at the company’s annual Owners Summit and Vendor Show in Tampa.
Oct 10, 2023
TeamLogic IT in Woburn, Massachusetts, received a Top Volume award from TeamLogic IT.
Apr 19, 2023
Recognition Comes from Woburn Chamber of Commerce
Apr 12, 2022
Independent Research Data Shows High Franchisee Satisfaction and Opportunity to Outperform
Sep 30, 2021
For the 5th Time, TeamLogic IT Appears on the Inc. 5000 thanks to a three-year revenue growth of 104%.
Woburn
Our chief priority is to understand your needs. From sweeping strategic initiatives to reducing IT overhead and everything in-between, you've come to the right place. TeamLogic IT owners are business people just like you, and recognize the importance of advancing company objectives via smart IT solutions. Tell us what's on your mind by filling out this form or giving us a call. We will be in touch soon.