Our company has about 50 employees across two locations and I manage all IT operations myself. I called TeamLogic IT because I was planning to take a vacation and needed emergency on-call coverage in my absence. I had used another computer services company before, but they were slow and their service was spotty. TeamLogic IT was professional, knowledgeable and quick to respond. I enjoyed working with TeamLogic IT and will continue to use them on-call when the need arises.
Mike Bliss
Staff System Administrator, J. D. Fulwiler & Company Insurance
TeamLogic IT did a great job for us. They developed a plan based on our needs, which were rather unique, by really working with us and mapping out different scenarios and cost comparisons that would keep us within budget. This effort helped us truly understand the whole picture of options available for us. In addition, we had less than three months to get our entire IT infrastructure in place and they did a great job meeting our deadline.
As a non-profit alliance in the technology industry, we have several critical applications that must be accessible to our members all over the world 24/7, and this kind of traffic required us to work with a partner that could provide quality equipment and service reliability needed to meet the demands of our members.
Andi Hall
Director of Technical Operations, DLNA/Non-profit
I called TeamLogic IT for help with a complete system upgrade for my company. The computers were seven to nine years old with outdated network cards and everything was running slower. TeamLogic IT helped us get three new desktop computers and installed upgraded software. We put the computers on their proactive monitoring program. This has been a huge comfort to me since I travel a lot.
As a small business owner, I end up being the IT guy most of the time. Since working with TeamLogic IT our computers are faster and more stable. Previously I used an accounting firm to help with my last IT upgrades, but I was very impressed with TeamLogic IT and their knowledge of QuickBooks. The whole experience from the beginning to the end was a good one. They were knowledgeable and helpful, and my employees are happier with the faster, more efficient systems.
Kevin Arndorfer
Owner, Allied Components/Distributor
Although we have an on-staff IT support team at our headquarters in Berkeley, California, there are many times when we need on-site support to handle our day-to-day needs. When I joined the company, I was the designated computer support guy for this office. As we grew we outsourced our IT with a few local companies with mixed results. But once I found TeamLogic IT I was impressed from the start. They are professional, show up when they say they will, return phone calls and keep us in the loop. We have twenty computers on regular maintenance and we’ve definitely seen a decrease in computer issues with fewer complaints from our staff regarding downtime and slowness. Knowing our routine maintenance and patches are automatically being taken care of has been great. I like that they keep checking in and making sure everything is working okay. They’re good at following up and communicating with us.
Ryan Mottau
Northwest Operations Manager, MIG, Inc / development
In the past, we had 3 or 4 IT companies that we tried to use. All of them failed horribly to meet what we felt should have been the standard for what we wanted and needed from an IT Company. I asked all of my staff for input on TeamLogic IT and received very positive feedback. The most important thing was what I have experienced personally: your team members treat all of our staff with great customer service and respect. The reason we call you most of the time is because we simply don’t know the answer to our issues. Your people are courteous and helpful and don’t treat us like we are stupid! I can tell you first hand that it is very much appreciated by all of us at Solus as compared to the IT companies we had dealt with in the past.
Gary Borrelli
President, Solus Inc / Lighting Design