TeamLogic IT has a national presence supporting companies from 5 employees up to several hundred. We are very much focused on providing customer-focused IT services taking technology and aligning to our client's business initiatives and needs. We run our business on best practices proven to scale as well as have over 250 offices and approximately 1000 technicians.
You gain the benefits of having local ownership AND the backing of a national network. Because we are locally owned, we have the ability to be flexible and more agile with our clients. But having the national backing gives us the ability to offer larger buying power, knowledge sharing, & be a voice in the industry.
We train our technicians on how to provide customer-focused IT Services. We have an entire program around that and survey our clients and hold our technicians accountable to those results from surveys. We have an entire department that does research and development then testing. This allows us to keep up to date with technology and this is a big need especially with the ever-changing security requirements.
We don’t stop there. At the end of the day all of us MSP’s use the same technologies, however, we are really separated by sitting on the customer advisory boards of those technology companies having a lot of say in the direction of their services. We meet regularly and provide feedback, hold them accountable to their SLA’s and managed the support we and our clients receive.
We also have personnel that sits on the executive councils and boards of organizations that run this industry as a whole like CompTIA so our competitors are really just following our lead.
Our team provides a wide range of IT services such as Managed IT Services, Data Back-Up & Recovery, CyberSecurity, and Remote Workforce solutions that are customized to make sure your IT needs are met. We provide you with stability, security, and flexibility to help your business operate efficiently.
Here's how we'll support your business:
1) Align your IT strategy to your business objectives...Evaluate & secure the current IT infrastructure.
2) Proactively manage & develop your IT roadmap... Solution architecting for the future.
3) Prevent technology hurdles before they occur so your operations run seamlessly...Focus on quality.
4) Act with a sense of urgency when hurdles do arise...Exceptional customer communication.
We would love to partner with you. Contact our CustomerCare Team today.