Service representative was very professional
Any other IT company probably would have fired us by now. Team Logic just keeps coming back for more.
This is a new vendor partnership for our small organization, and the professionalism, service, responsiveness and support has been excellent and more than what I expected.
Team Logic has been outstanding over the past six months - we are experiencing much fewer day to day technical issues and productivity has increased accordingly - highly recommend them for your IT support team!
Excellent Service
This company truly cares about your business needs. They listen to the details and respond to calls quickly, especially for urgent/critical requests. When challenging problems arise, they work together cohesively to address them. Starting with an in-depth knowledge of hardware and networks, they then take the time to learn the specifics of your business, even esoteric software. Most issues are solved quickly, but when needed are escalated to top level techs. I would highly recommend them for your IT needs. You will not be disappointed.
I had a great experience with Tomas. He was not only kind but also patient. He was able to help me on a merged call to help assist in setup desktop to scanning.
I highly recommend this company for you IT needs.
The TEAMLogicIT demonstrates exceptional efficiency and responsibility in solving problems. They respond quickly, troubleshoot effectively, and ensure minimal downtime, making them a reliable and invaluable support system.
Edger was very courteous and understanding. My issue was resolved and he assisted me in know how to keep it from reoccurring. He deserves a free Cheeseburger form In-n-Out
Working with team Logic problem i had was so fast and easy
