Studies show that three quarters of the nation’s roughly 36 million small- to medium-sized businesses (SMBs) are increasing investments in digital transformation (DX) as their overall IT spending swells to more than a trillion dollars in coming years. Why? Because SMB leaders understand that applying technology to improve operating efficiency and enhance customer experiences equals competitive advantage. In fact, research reveals that by SMBs digitizing operations an SMB may grow revenues as much as 40% higher than non-digitized peers. SMB executives also recognize that achieving this level of competitive advantage requires cloud services at some level. Analysts estimate cloud spending by SMBs this year will reach $235 billion, growing at a vigorous annual pace exceeding 23%. What’s more SMBs realize operating in the cloud makes cybersecurity an existential issue that demands 24/7 vigilance. The latest tracking reports show the cost of a single data breach for SMBs can rise higher than $1 million. For these reasons, many SMBs embrace what we define as co-managed IT services, an innovative tech infrastructure grounded in scalable, flexible cloud services and secure, cyber-resilient networking that delivers these tactical benefits: - Boosts employee productivity through 24/7/365 help desk coverage
- Expands your tech stack without signing new agreements or incurring additional expenses
- Closes skills gaps within your internal IT team with external capabilities
- Broadens the technology skillset available to your team, enabling innovation
- Optimizes overall operations by reducing project backlog and streamlining processes such as recruiting, payroll and other administrative functions
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