One legacy of pandemic-driven digital transformation will be the irreversible rise in virtual collaboration.
According to the market data firm Statista, 60% of U.S. employees worked fully onsite in 2019. Today, only about 20% of those workers remain fully onsite. In fact, Statista studies show that during the fourth quarter of 2022, 79% of U.S. workers operated from remote locations or in hybrid environments (i.e., a mix of time in the office and elsewhere.) This deep integration of remote work into company cultures enables organizations to attract and retain more talent and gain a competitive advantage.
Still, businesses of all types and sizes remain challenged to provide highly available, secure and flexible IT systems that facilitate highly productive virtual collaboration. That’s why as a top-tier managed services provider (MSP) we developed this 10-point checklist for technology leaders:
- Develop comprehensive remote work policies and procedures.
- Design business continuity and disaster recovery plans.
- Establish remote monitoring and management routines.
- Conduct cybersecurity training for all employees at all levels, not just remote workers.
- Deploy a virtual private network (VPN).
- Implement multifactor authentication (MFA).
- Provide business-class internet service to all users.
- Enable file sharing via cloud services.
- Install a video conferencing platform.
- Gather ongoing feedback on system performance and user requirements.
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