Treating today’s cybersecurity challenges
like technical matters is tempting. After all, the perpetrators of cyber
attacks such as ransomware
launch their assaults in the virtual world. But as we’ve argued many times in
this blog space, cybersecurity
is more human dilemma than mechanical trial. So, managing
cybersecurity is more about managing talent than managing machines.
Therein lies the current crisis: Our nation
faces a growing cybersecurity talent gap.
“The cybersecurity talent shortage is
widespread, impacting all 50 states” said Matthew Sigelman, chief executive
officer at Burning
Glass Technologies in a recent CompTIA
news release. “In every state, the employed cybersecurity workforce
would have to grow by over 50 percent to align with the market average supply
and demand ratio.”
CompTIA, the world’s leading technology industry association, and Burning Glass,
a leading labor market analytics firm, collaborate to provide Cyberseek™,
a free cybersecurity career and workforce resource. And per the latest
Cyberseek report on the cybersecurity workforce:
all jobs, there were 6.5 employed workers per opening from April 2017 through
cybersecurity, there are only 2.5 employed workers per opening.
So, where will your organization find the
cybersecurity talent necessary to cope with an era of unprecedented cyber
assaults such as data
breaches? We see two complementary pipelines:
- Grow Your Own and Focus on Soft Skills -- Many times, when discussing
cybersecurity in this blog we underscore the importance of continuous internal
education for cultivating a cybersecure
organizational culture. In this post, we’re encouraging you to focus
this process on developing specific business soft skills that facilitate
skills, such as creativity, problem-solving and a strong willingness to
continuously learn, often are overlooked when business leaders train employees,
panelists told attendees at last month’s Wall
Street Journal Cybersecurity Executive Forum.
a lot of people graduating from fine cybersecurity programs but they’re missing
that core skill set of problem solving, (having) no fear,” Theresa Payton,
former chief information officer of the White House, told the audience.
- Work with a Managed Services Provider (MSP)
with Exceptional Soft Skills
cybersecurity services remain an intensifying imperative for your
business. The challenge has two dimensions: You need an MSP with exceptional
hard technical skills; and, your MSP must have extraordinary soft business
skills to help you not only survive but thrive in today’s digital environment.
WSJ panelist, Meerah Rajavel, said the
most cybersecure IT pros she knows often have soft skills that outweigh their
technical skills. They know how to ask the right questions and solve difficult
problems. “Cognitive diversity is more important than anything for a
cybersecurity person,” she stressed.
The best cybersecurity professionals are
part guardian and part detective. In fact, great MSPs not only monitor and
deflect cyberattacks, they study them, parsing techniques and logging where and
when attempted incursions happen. The goal, of course, is to solve as many
cybersecurity problems as possible before
Learn more about finding the right MSP to
support the continuous learners in your organization in our Managed