SOLUTION ORIENTED AND WEEKLY MAINTENANCE

We joined TeamLogic IT Early 2023 . Their promptness to responses on the same day is something we have not experienced with other outsourced IT firms. They are solution oriented and perform annual and as needed trainings to ensure the team are oriented as it relates to cybersecurity awareness and systems operation. TeamLogic IT has a great understanding of our office culture and needs which is very important to the JIPL team. I will say , finally our needs are being met company-wide.
 
Brenda Austin Sigur, Jordan IP Law
 

FAST RESPONSE TIME AND REGULAR ON-SITE VISITS
 
The single biggest benefit we have found of moving our IT services to Team Logic IT is their fast response time and regular on-site visits. Our team needs fast resolution to their IT challenges, and Team Logic IT has been there for us when we need them. It’s been a great move for us so far. They are also very proactive in providing training to our staff on cyber security issues.  I will recommend TeamLogic IT.
 
C. Horn, People and Culture Manager, National Center on Sexual Exploitation
 

QUICK RESPONSE TIME AND PROACTIVENESS
 
Since we joined TeamLogic IT there has been efficient responses to our ticket requests.  They have a wide range of knowledge base information and provide frequent education on IT and security needs. I will recommend you give them a try and you will not be disappointed.
 
D. Crenshaw, Principal Lawyer, Jordan IP Law.
 

ADDRESS ALL ISSUES TIMELY AND MAKE HOUSE CALLS TO REMOTE EMPLOYEES
 
If you are looking for a punctual and responsive IT services firm, you don’t need to look any further than TeamLogic IT. They have consistently impressed me with their response to our technical issues in a timely manner. They even go beyond to contact remote workers to ensure all is going well with their systems. We feel they are dedicated to responsive services.
 
J.Horn, CEO, Jenniefer Horn Lanscape and Architecture
 

"The systems TeamLogic IT installed for us have definitely improved our operations and helped us deliver a superior customer experience that’s consistent with our brand. Since the installation, we haven’t had a single issue. Now, we wouldn’t be able to operate without it. We have already seen a great return on our IT investment…in fact, we see it every day.”

As a non-profit, we must be strategic as we implement change to control costs and optimize impact. What I value most from TeamLogic IT is that, when I ask questions, they’re always thinking two steps ahead. We sit down and we have planning meetings and we develop true project management plans. Now, we have a highly available, highly accessible IT infrastructure as a foundation for growing our organization nationwide.
 

I had used other IT companies before but was always very unhappy with their response time. On many occasions they were three to four hours late for our scheduled appointment and sometimes didn’t show up at all. With TeamLogic IT there are no more worries. They take care of problems right away with little downtime. It’s a pleasure doing business with such an efficient company.
 

I was most impressed by their scalability. We were able to work with them to meet our backup needs at the beginning and were then able to scale up to more services as we needed them. TeamLogic IT was consistently reliable and easy to work with at every stage.
 

I’d panic every time something went wrong with my computer system. Now, with TeamLogic IT I know it will get fixed quickly—they can usually fix things right over the phone. It really makes sense to have this kind of service. I don’t know how to fix a computer, but there are always little issues that can happen that cause downtime and it’s a great sense of security to have TeamLogic IT take care of it.
 

We considered hiring an IT person instead of outsourcing, but I’m glad we made the decision to outsource. TeamLogic IT is more cost-effective. They offer a wider range of skill sets which we realized would be important for us in order to meet our aggressive growth plans.