| Sales Associate |
Sales |
St. Paul, MN |
Dec 08, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
542 Snelling Avenue
St. Paul, MN 55116
Contact
How to Apply
|
| Senior IT Technician |
Technician |
Durham, NC |
Dec 08, 2018
|
Position Overview:
The Business Development Manager will be responsible for identifying, forecasting and attaining sales revenue goals within a pre-assigned territory. Business Development Manager is responsible for all aspects of sales and account management. This includes lead generation,
qualifying, setting appointments, making sales calls, presenting proposals and closing sales as well as coordinating all required resources to respond to complex requirements and sales situations. Effective management of territory and accurate reporting of sales activities are required.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform lead nurturing activities for all qualified leads
- Research and gather information about target SMB’s and develop prospecting lists
- Document all activities and interactions in CRM
- Efficiently manage prospect pipeline to produce the maximum amount of results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing activities to build sales pipeline
- Support our direct or indirect channel sales efforts as needed or requested
- Conduct web research and navigate organizations to uncover appropriate contacts
Skills, Knowledge and Experience:
- Have a demonstrated track record of successful selling preferably in a high technology environment
- Strong qualifying, prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, set and go on appointments, handle objections positively and professionally
- Develop and execute on a strong prospecting plan of attack
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and sales pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Ability to work independently in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Powerful written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Excellent organizational, time management, and problem solving skills
- Employ creative tactics to reach the executive management of identified companies
- College degree or equivalent, at least three years sales experience
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Small business acumen a plus
- Strong team-player
- High integrity and ethical behavior
- Strong work ethic, can-do customer service attitude
- IT Services experience a plus
|
Location
3308 Durham-Chapel Hill Blvd.
Durham, NC 27707
Contact
How to Apply
|
| Technical Sales Engineer |
Technician |
Temecula, CA |
Dec 08, 2018
|
Position Overview
This position requires both proven experience with technology and outstanding personal communication skills. He/she should enjoy building solutions that leverage technology to meet a client’s business needs. The position works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must.
The ideal candidate has the following qualifications:
- Minimum of five years hands-on experience configuring, trouble-shooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
- Sales training/experience is a plus
Ideally the candidate will have one or more of the following certifications:
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus.
|
Location
28936 Old Town Front Street
Temecula, CA 92590
Contact
How to Apply
|
| Level 2 Technician |
Technician |
St. Paul, MN |
Dec 08, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
542 Snelling Avenue
St. Paul, MN 55116
Contact
How to Apply
|
| Senior IT Technician |
Technician |
St. Louis, MO |
Dec 08, 2018
|
|
We are a nation-wide network of locally-owned businesses providing comprehensive IT services to small- and medium-sized businesses in the St. Louis area. TeamLogic IT is a recognized Managed Services leader, ranked #36 on the annual MSP Mentor list of the Top 501 world-wide company rankings of progressive managed IT services providers. We offer networking, security, data and email services, as well as hardware and software support in addition to a variety of consultation and preventative maintenance services. Description:
The Level III Technician requires both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. The Level III Technician works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must. Our ideal candidate has the following qualifications: - Minimum of five years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
- Sales training/experience is a plus
Ideally you will have one or more of the following certifications: - CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications a real plus
We offer competitive wages, challenging work, career opportunities, a pleasant work environment and ongoing training.
|
Location
1100 Corporate Square Drive
St. Louis, MO 63132
Contact
How to Apply
|
| Inside Sales |
Sales |
Austin, TX |
Dec 07, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
706 W. Ben White Blvd.
Austin, TX 78704
Contact
How to Apply
|
| Level 3 Engineer |
Technician |
Atlanta, GA |
Dec 07, 2018
|
Position Overview
The Level 3 Engineer will be able to provide a higher level of network system maintenance and support than a Level 2 Technician provides. The Level 3 Technician will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Level 2 Technician would have.
The Level 3 Technician works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Technician will provide additional support to Level 1 and Level 2 Technicians in the TeamLogic IT business. The Level 3 Technician will be able to perform all the functions described in the sections for Level 1and Level 2 Technicians.
The TeamLogic IT recommended certifications for a Level 3 Technician are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
3990 Flowers Road
Atlanta, GA 30360
Contact
How to Apply
|
| Level 2 Technician |
Technician |
Allentown, PA |
Dec 06, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
5000 W. Tilghman Street
Allentown, PA 18104
Contact
How to Apply
|
| Sales Account Executive |
Sales |
Portland, OR |
Dec 06, 2018
|
|
TeamLogic
IT East Portland Company Overview: TeamLogic IT is a nationwide
network of IT support services. At TeamLogic IT, we provide comprehensive
computer services along with premier customer service. We take the worry out of
your technology by providing the knowledge and skills to keep your operations
humming along; and we do it one-on-one, side-by-side with you every step of the
way. We don’t just fix things; we evaluate your current and future needs and
deliver the best solution for your business processes and objectives.Summary: The Sales Representative is a key position on
the TeamLogic IT East Portland team and supports our corporate objective of
growing market penetration and customers. The Sales Representative will
generate revenue by managing the sales pipeline, generating leads, conducting
discovery and proposal meetings resulting in meeting/exceeding sales quota. Job
pays a competitive compensation and benefits with a commission structure with
no cap on sales closed. This position will be based in Portland, OR. Responsibilities:- Prospect new sales
opportunities with small and medium businesses applying lead generation
sales methodologies.
- Meet or exceed
revenue quotas
- Promptly follow up
with and qualify marketing-generated inquiries for our services.
- Research and gather
information about target SMB’s and develop prospecting lists.
- Document all
activities and interactions in CRM tool.
- Efficiently manage sales
pipeline to produce the maximum amount of results.
- Create and perform
various outbound call campaigns around verticals, specific events, or
targets in addition to ongoing activities to build pipeline.
- Support our direct
or indirect channel sales efforts as needed or requested
- Conduct web research and navigate
organizations to uncover appropriate contacts.
Knowledge, Skills & Requirement: - Must have previous sales
B2B experience. Small business sector a plus
- Proven track record
of quota attainment
- Strong
tele-qualifying, prospecting and marketing skills; ability to reach
prospects creatively, identify decision makers, handle objections
positively and professionally.
- Develop and execute
on a strong prospecting plan of attack.
- Qualify and attend
sales appointments
- Maintain CRM data,
ability to share best practices, continually improve processes and provide
clear and consistent reporting to management.
- Proactively manage
your schedule and pipeline in order to meet milestones and objectives.
- Field inbound calls
and leads from various sources and qualify for business potential.
- Must be comfortable
working in a fast-paced, entrepreneurial work environment
- Must have excellent
interpersonal skills and the ability to maintain a high degree of professionalism
and business acumen.
- Powerful written
and verbal communication skills.
- Demonstrated
ability to deliver above-expectation results in driving pipeline growth.
- Demonstrated
ability to conduct extensive outbound cold calling.
- Excellent organizational,
analytical and problem solving skills
- Creative tactics to
reach the executive management
- Ability to work
independently and proactively in a dynamic and fast-paced environment.
Personal Skills and
Characteristics: - Self-motivated, self-managing
and driven to plan and execute rigorous lead generation activities.
- Strong desire to
finish and win.
- High integrity and
ethical behavior.
- Strong work ethic,
can do attitude, self-starting and managing.
|
Location
1827 NE 44th Ave.
Portland, OR 97213
Contact
How to Apply
|
| Sales/Marketing Intern |
Marketing |
Frisco/Prosper, TX |
Dec 05, 2018
|
|
TeamLogic
IT is looking for an energetic and friendly person who enjoys talking with
people.
Join our
team for a part time position to introduce TeamLogic IT to potential customers
and help to fill the sales funnel for a quickly growing company. Position
involves going door to door to diverse types of business to introduce our
company and services and passing out literature to interested potential
clients. Follow up phone calls and some data entry is also required.
This is a
perfect job for someone who enjoys working with people. The job is a
combination of walking a territory and office work, and it’s a great way to
learn marketing and sales from the ground up. If you require a flexible job and
would like to be part of a passionate, growing company, we’d love to have you
on the team.
Job Type:
Part-time 10 to 20 hours per week
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| Network Specialist - Level II |
Technician |
Naples, FL |
Dec 05, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
1016 Collier Center Way
Naples, FL 34110
Contact
How to Apply
|
| Level 2 Technician |
Technology |
Torrance, CA |
Dec 05, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
357 Van Ness Way
Torrance, CA 90501
Contact
How to Apply
|
| MSP Level 3 Engineer |
Technician |
Frisco/Prosper, TX |
Dec 05, 2018
|
Position Overview
The Level 3 Engineer will be able to provide a higher level of network system maintenance and support than a Level 2 Engineer provides. The Level 3 Engineer will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Level 2 Engineer would have.
The Level 3 Engineer works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Engineer will provide additional support to Level 1 and Level 2 Engineers in the TeamLogic IT business. The Level 3 Engineer will be able to perform all the functions described in the sections for Level 1and Level 2 Engineers.
The TeamLogic IT recommended certifications for a Level 3 Engineer are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| Sales Associate / Inside Sales Rep |
Sales |
Frisco/Prosper, TX |
Dec 04, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| Marketing Assistant - Part Time |
Marketing |
Winchester, VA |
Dec 04, 2018
|
|
TeamLogic IT has an opportunity for a Marketing Assistant in our Winchester, VA office.
Do you enjoy writing? Have an interest in using social media to drive traffic to our website? Looking for an environment that encourages collaboration where you’ll contribute fresh ideas? If so, then this is a fantastic opportunity to explore potentional long-term career options in a rapidly growing, dynamic organization.
Scope of Work:
• Develop company services collateral
• Publish company newsletters
• Research and implement supplier provided go-to-market programs in our local markets
• Post social media content and track interaction
• Maintain lead database and analyze website traffic
What We'd Like to See:
• BA or BS degree, or currently pursuing, at an accredited four-year college or university in Marketing or Communications (or similar course of study)
• Strong academic performance (minimum GPA 3.5 preferred), professional drive, and passion for technology
• Strong interpersonal skills including verbal and written communications skills required
• Excellent organizational skills and attention to detail
• Ability to manage and prioritize multiple projects in a dynamic environment.
|
Location
199 Sulky Drive
Winchester, VA 22602
Contact
How to Apply
|
| Senior Systems Engineer |
Technician |
Fort Myers, FL |
Dec 03, 2018
|
Position Overview
The Senior Systems Engineer will be able to provide a higher level of network system maintenance and support than a Systems Engineer provides. The Senior Systems Engineer will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Systems Engineer would have.
The Senior Systems Engineer works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Senior Systems Engineer will provide additional support to lower level technical resources in the TeamLogic IT business. The Senior Systems Engineer will be able to perform all the functions described in the sections for lower level technical resources.
The TeamLogic IT recommended certifications for a Senior Systems Engineer are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
10501 Six Mile Cypress Pkwy
Fort Myers, FL 33966
Contact
How to Apply
|
| Systems Engineer |
Technician |
Fort Myers, FL |
Dec 03, 2018
|
Position Overview
The Systems Engineer is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The Systems Engineer should have skills working with servers.
Additionally, the Systems Engineer is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Systems Engineer will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Systems Engineer should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Systems Engineer are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
10501 Six Mile Cypress Pkwy
Fort Myers, FL 33966
Contact
How to Apply
|
| Help Desk Support |
Technician |
Fort Myers, FL |
Dec 03, 2018
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for Level 1 technical issues usually no more than ten hours per week.
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
10501 Six Mile Cypress Pkwy
Fort Myers, FL 33966
Contact
How to Apply
|
| Help Desk support and Level 1 Technician |
Technician |
North Brunswick, NJ |
Dec 03, 2018
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for technical issues
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
1572 Route 130
North Brunswick, NJ 08902
Contact
How to Apply
|
| MSP Level 2 Engineer |
Technician |
Frisco/Prosper, TX |
Dec 03, 2018
|
Position Overview
The Level 2 Engineer is able to provide the next level of network system maintenance and support from what a Level 1 Engineer provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Engineer should have skills working with servers.
Additionally, the Level 2 Engineer is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Engineer will provide additional support to other Level 1 Engineers in the TeamLogic IT Business. The Level 2 Engineer should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Engineer are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| Field Technician |
Technician |
Newtown, PA |
Dec 01, 2018
|
Position Overview
The successful candidate will have experience working with servers and in-depth knowledge of hardware, software, networking, and security.
Additionally, s/he will be able to monitor and maintain clients’ network systems, troubleshoot network systems, and make improvements to the network. TeamLogic IT recommended certifications include:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum 3 years of hands-on experience.
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Level 3 Engineer |
Technician |
Newtown, PA |
Dec 01, 2018
|
Position Overview
The Level 3 Technician works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. S/he will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Technician will provide additional support to Level 1 and Level 2 Technicians in the TeamLogic IT business.
The TeamLogic IT recommended certifications for a Level 3 Technician are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience. Excellent communication skills, verbal and written.
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Inside Sales/Lead Generation Sales Associate |
Sales |
Newtown, PA |
Dec 01, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting and attending networking events
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct successful outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
- Exceptional communication skills, verbal and written
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Technical Sales Engineer |
Sales |
Newtown, PA |
Nov 30, 2018
|
Position Overview
This position requires both proven experience with technology and outstanding personal communication skills. The ideal candidate should enjoy building solutions that leverage technology to meet a client’s business needs. The position works jointly with sales to provide pre-and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must.
The ideal candidate has the following qualifications:
- Minimum of five years hands-on experience configuring, trouble-shooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
- Sales training/experience
Ideally the candidate will have one or more of the following certifications:
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus.
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Help Desk Support and Level 1 Technician |
Help Desk |
Newtown, PA |
Nov 30, 2018
|
Position Overview
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for Level 1 technical issues, usually no more than ten hours per week.
Essential duties and responsibilities:
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills, verbal and writtern
- Positive, enthusiastic customer service
- Team Player
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Business Development Manager |
Management |
Newtown, PA |
Nov 30, 2018
|
Position Overview:
The Business Development Manager will be responsible for identifying, forecasting and attaining sales revenue goals within a pre-assigned territory. Business Development Manager is responsible for all aspects of sales and account management. This includes lead generation,
qualifying, setting appointments, making sales calls, presenting proposals and closing sales as well as coordinating all required resources to respond to complex requirements and sales situations. Effective management of territory and accurate reporting of sales activities are required.
Responsibilities:
- Prospect new sales opportunities with medium size businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform lead nurturing activities for all qualified leads
- Research and gather information about target SMB’s and develop prospecting lists
- Document all activities and interactions in CRM
- Efficiently manage prospect pipeline to produce the maximum amount of results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing activities to build sales pipeline
- Support our direct or indirect channel sales efforts as needed or requested
- Conduct web research and navigate organizations to uncover appropriate contacts
Skills, Knowledge and Experience:
- Have a demonstrated track record of successful selling preferably in a high technology environment
- Strong qualifying, prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, set and go on appointments, handle objections positively and professionally
- Develop and execute on a strong prospecting plan of attack
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and sales pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Ability to work independently in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Powerful written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Excellent organizational, time management, and problem solving skills
- Employ creative tactics to reach the executive management of identified companies
- College degree
- At least three years sales experience
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Strong work ethic, excellent customer service
- IT Services experience a plus
- Excellent communication skills, verbal and written
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Level 2 Technician |
Technician |
Markham |
Nov 30, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
8171 Yonge St.
Thornhill, ON L3T 2C6
Contact
How to Apply
|
| Help Desk Support and Level 1 Technician |
Help Desk |
Kansas City, MO |
Nov 28, 2018
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for Level 1 technical issues usually no more than ten hours per week.
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
10502 NW Ambassador Drive
Kansas City, MO 64153
Contact
How to Apply
|
| Sales Associate |
Sales |
Lake Mary, FL |
Nov 26, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
1540 International Parkway
Lake Mary, FL 32746
Contact
How to Apply
|
| Technical Sales Engineer |
-Select One- |
Philadelphia, PA |
Nov 20, 2018
|
Position Overview
This position requires both proven experience with technology and outstanding personal communication skills. He/she should enjoy building solutions that leverage technology to meet a client’s business needs. The position works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must.
The ideal candidate has the following qualifications:
- Minimum of five years hands-on experience configuring, trouble-shooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
- Sales training/experience is a plus
Ideally the candidate will have one or more of the following certifications:
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus.
|
Location
1700 Market Street
Philadelphia, PA 19103
Contact
How to Apply
|
| Help Desk Support and Level 1 Technician |
-Select One- |
Philadelphia, PA |
Nov 20, 2018
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for Level 1 technical issues usually no more than ten hours per week.
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
1700 Market Street
Philadelphia, PA 19103
Contact
How to Apply
|
| Business Development Manager |
-Select One- |
Philadelphia, PA |
Nov 20, 2018
|
Position Overview:
The Business Development Manager will be responsible for identifying, forecasting and attaining sales revenue goals within a pre-assigned territory. Business Development Manager is responsible for all aspects of sales and account management. This includes lead generation,
qualifying, setting appointments, making sales calls, presenting proposals and closing sales as well as coordinating all required resources to respond to complex requirements and sales situations. Effective management of territory and accurate reporting of sales activities are required.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform lead nurturing activities for all qualified leads
- Research and gather information about target SMB’s and develop prospecting lists
- Document all activities and interactions in CRM
- Efficiently manage prospect pipeline to produce the maximum amount of results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing activities to build sales pipeline
- Support our direct or indirect channel sales efforts as needed or requested
- Conduct web research and navigate organizations to uncover appropriate contacts
Skills, Knowledge and Experience:
- Have a demonstrated track record of successful selling preferably in a high technology environment
- Strong qualifying, prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, set and go on appointments, handle objections positively and professionally
- Develop and execute on a strong prospecting plan of attack
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and sales pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Ability to work independently in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Powerful written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Excellent organizational, time management, and problem solving skills
- Employ creative tactics to reach the executive management of identified companies
- College degree or equivalent, at least three years sales experience
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Small business acumen a plus
- Strong team-player
- High integrity and ethical behavior
- Strong work ethic, can-do customer service attitude
- IT Services experience a plus
|
Location
1700 Market Street
Philadelphia, PA 19103
Contact
How to Apply
|
| Field Technician |
-Select One- |
Philadelphia, PA |
Nov 20, 2018
|
|
Position Overview
The successful candidate will have experience working with servers and in-depth knowledge of hardware, software, networking, and security.
Additionally, s/he will be able to monitor and maintain clients’ network systems, troubleshoot network systems, and make improvements to the network.
TeamLogic IT recommended certifications include:
CompTIA A+
CompTIA Net+
CompTIA Security+
MCDST
MCSA
Minimum 3 years of hands-on experience.
|
Location
1700 Market Street
Philadelphia, PA 19103
Contact
How to Apply
|
| Level 3 Engineer |
-Select One- |
Philadelphia, PA |
Nov 20, 2018
|
Position Overview
The Level 3 Technician works on assignments that are more
complex in nature, and works in an unsupervised environment within
policies and procedures. S/he will work on complex design, and
engineering solution development in addition to complex problem
resolution.
The Level 3 Technician will provide additional support to Level 1 and Level 2 Technicians in the TeamLogic IT business.
The TeamLogic IT recommended certifications for a Level 3 Technician are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience. Excellent communication skills, verbal and written.
|
Location
1700 Market Street
Philadelphia, PA 19103
Contact
How to Apply
|
| Inside Sales and Lead Generation Sales Associate |
-Select One- |
Philadelphia, PA |
Nov 20, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
1700 Market Street
Philadelphia, PA 19103
Contact
How to Apply
|