| Sales Associate / Inside Sales Rep |
Sales |
Frisco/Prosper, TX |
Mar 22, 2019
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
8668 John Hickman Parkway
Frisco, TX 75034
Contact
How to Apply
|
| Inside Sales |
Sales |
Austin, TX |
Mar 22, 2019
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
706 W. Ben White Blvd.
Austin, TX 78704
Contact
How to Apply
|
| Sr. Tech Services Engineer / vCIO |
Technician |
Worthington, OH |
Mar 20, 2019
|
|
Looking for a career, not just
another job? We are in growth mode, looking for individuals that want to
make a difference, take on more challenges and advance their career. We
believe in rewarding our team for their hard work through above average
salaries, as well as profit sharing and advancement opportunities. We pride
ourselves on minimizing the “red tape”, empowering our team and incorporating
their feedback into our strategic objectives. You will not be just be a “cog in
the wheel” or “another number”. Be a part of a company that is poised for
major growth, where you can make a difference every day!
We are an IT Managed Services
Provider located in Columbus, OH focused on providing support for small to midsized
businesses looking to outsource their IT functions. Flexibility in
customer engagement enables relationships that accommodate different levels of
service. Whether it be fully-outsourced IT, supplemental IT or
project-based assistance.
We are a family-owned member of a
franchise network of over 160 locations nationwide. Our primary
geographical support area spans Columbus and surrounding communities.
The end result
is a focus on managing our client’s entire IT infrastructure as a virtual CIO
(vCIO), allowing the client to focus on their core business objectives. As a vCIO this position will provide
strategic technology guidance, ensure productivity with their systems, promote
a high level of satisfaction with TeamLogic’s service and generally be the
client’s advocate/manager within TeamLogic IT.
We are interested in talking to candidates
with strong technical skills and responsibilities and who enjoy creating IT
solutions that leverage technology to meet client business needs.
Candidate Experience:
- Worked
in a Managed Service Provider environment
- Understand
all facets of network configurations including
o
Design
Network Solutions for client businesses
o
Maintain
and manage Local Area Networks
o
Knowledge
and experience with ground up network installation and setup including server,
routers, switches and access points configurations based on the client use.
o
Wireless
networking
o
Expert
experience with Windows Operating Systems
o
Expert
experience in Windows Server platforms particularly 2003, 2007, 2008 R2 and
2012 - Standard, SBS and Enterprise
o
Backup
and Disaster Recovery and Business Continuity and Contingency
o
Implement
and monitor network security
o
Optimize
and maintain network software and hardware
o
Perform
network infrastructure troubleshooting and issue resolution
o
Citrix
experience
· Experience with
Microsoft Exchange – client server and hosted
· Expert with Active
Directory
· Knowledge of Hyper-V
and VMWare
· Experience with remote
management tools
· Cloud services and strategies
· Web hosting and domain
management
· Knowledge of MAC
operating systems as well as iPad and iPhone systems
· Install, set up and
expand new facilities
· Voice over IP (VoIP)
knowledge and experience
· Technology consulting
· Project planning,
creation and execution
· Third party client
applications (QuickBooks, EMR applications, ERP applications, etc.)
· Hardware and software
recommendations and procurement
· Hardware and software
maintenance support
· Experience with Kaseya
and Auto-Task applications a plus
· Works independently at
client sites to evaluate system and software issues
·
Evaluates
and recommends various courses of action regarding network performance and
technology needs at client sites
·
Analyzes
system issues and implements most effective solutions
Candidate with a combination of the following
certifications is required:
·
CompTIA
A+
·
CompTIA
Net+
·
CompTIA
Security+
·
MCDST
(Microsoft Certified Desktop Support Technician)
·
MCSA
(Microsoft Certified Systems Administrator) or MCSE (Microsoft Certified
Systems Engineer)
·
CCNA
or CCNP
Candidate Attributes:
·
At
least six years hands-on experience
·
Must
present a highly professional image and attitude and have excellent customer
facing and communication skills.
·
Possess
strong organizational and time management skills, can work independently,
results oriented and self-motivated.
·
Comfortable
working with people at all levels within a client organization. Will be
interacting with clients on a daily basis through voice communication and
on-site presence.
·
We
expect the candidate to be responsive to client's needs, take ownership and be
accountable for issue resolution and general client satisfaction.
·
We
encourage creative thinking that leads to creative solutions and empower the
system administrator to design and develop solutions to meet the changing needs
of the client.
·
Reside
in close proximity to Columbus, Ohio. Preferably within a 30-mile radius
·
Clean
driving record as you will be conducting client
service calls.
For
consideration, please send your resume indicating desire for contract work
and/or full-time employment to WorthingtonOH@TeamLogicIT.com.
|
Location
7716 Rivers Edge Drive
Columbus, OH 43235
Contact
How to Apply
|
| Lead System Administrator |
Administrator |
Grapevine, TX |
Mar 20, 2019
|
|
About Us:
We are a nationwide network of locally-owned businesses providing comprehensive IT services to small- and medium-sized businesses in the Southlake/Grapevine area. TeamLogic IT is a recognized Managed Services leader, ranked #36 on the annual MSP Mentor list of the Top 501 world-wide company rankings of progressive managed IT services providers. We offer networking, security, data and email services, as well as hardware and software support in addition to a variety of consultation and preventative maintenance services. Description:
The Lead System Administrator requires both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Tasks include discovery meetings, site visits, assisting with proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must. Required qualifications include:
• 10+ years IT experience • 5+ years hands-on experience remotely managing IT equipment using an RMM (remote monitoring and management) working for an MSP or performing internally at a multi-site employer (desktops, servers, switches, WiFi, VOIP, etc.) • 5+ years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory • 4+ years hands-on experience with Helpdesk/Ticketing systems • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand current and historical issues regarding their business and technology • Possesses strong organizational and time-management skills • Experience with implementation of technical solutions to fulfill business needs • Results-oriented, self-motivated, energetic, professional, reliable and a team player Nice to have qualifications include:
• Experience with Kaysa RMM and Autotask CRM/PSA • Strong understanding of technology and business productivity systems • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills • Sales training/experience is a plus • CompTIA A+, plus CompTIA Net+ and/or CompTIA Security+ • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) • CCNA or CCIE-Cisco certifications We are a small and growing office that offers competitive wages, challenging work, career opportunities, a pleasant work environment and ongoing training.
|
Location
1450 Hughes Road
Grapevine, TX 76051
Contact
How to Apply
|
| Sales/Marketing Intern |
Marketing |
Frisco/Prosper, TX |
Mar 19, 2019
|
|
TeamLogic
IT is looking for an energetic and friendly person who enjoys talking with
people.
Join our
team for a part time position to introduce TeamLogic IT to potential customers
and help to fill the sales funnel for a quickly growing company. Position
involves going door to door to diverse types of business to introduce our
company and services and passing out literature to interested potential
clients. Follow up phone calls and some data entry is also required.
This is a
perfect job for someone who enjoys working with people. The job is a
combination of walking a territory and office work, and it’s a great way to
learn marketing and sales from the ground up. If you require a flexible job and
would like to be part of a passionate, growing company, we’d love to have you
on the team.
Job Type:
Part-time 10 to 20 hours per week
|
Location
8668 John Hickman Parkway
Frisco, TX 75034
Contact
How to Apply
|
| Marketing Assistant - Part Time |
Marketing |
Winchester, VA |
Mar 19, 2019
|
|
TeamLogic IT has an opportunity for a Marketing Assistant in our Winchester, VA office.
Do you enjoy writing? Have an interest in using social media to drive traffic to our website? Looking for an environment that encourages collaboration where you’ll contribute fresh ideas? If so, then this is a fantastic opportunity to explore potentional long-term career options in a rapidly growing, dynamic organization.
Scope of Work:
• Develop company services collateral
• Publish company newsletters
• Research and implement supplier provided go-to-market programs in our local markets
• Post social media content and track interaction
• Maintain lead database and analyze website traffic
What We'd Like to See:
• BA or BS degree, or currently pursuing, at an accredited four-year college or university in Marketing or Communications (or similar course of study)
• Strong academic performance (minimum GPA 3.5 preferred), professional drive, and passion for technology
• Strong interpersonal skills including verbal and written communications skills required
• Excellent organizational skills and attention to detail
• Ability to manage and prioritize multiple projects in a dynamic environment.
|
Location
199 Sulky Drive
Winchester, VA 22602
Contact
How to Apply
|
| Level 2 Technician |
Technician |
St. Paul, MN |
Mar 18, 2019
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
542 Snelling Avenue
St. Paul, MN 55116
Contact
How to Apply
|
| Help Desk support and Level 1 Technician |
Technician |
North Brunswick, NJ |
Mar 18, 2019
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for technical issues
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
1572 Route 130
North Brunswick, NJ 08902
Contact
How to Apply
|
| Sales Associate |
Sales |
St. Paul, MN |
Mar 16, 2019
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
542 Snelling Avenue
St. Paul, MN 55116
Contact
How to Apply
|
| Senior IT Technician |
Technician |
Durham, NC |
Mar 16, 2019
|
Position Overview:
The Business Development Manager will be responsible for identifying, forecasting and attaining sales revenue goals within a pre-assigned territory. Business Development Manager is responsible for all aspects of sales and account management. This includes lead generation,
qualifying, setting appointments, making sales calls, presenting proposals and closing sales as well as coordinating all required resources to respond to complex requirements and sales situations. Effective management of territory and accurate reporting of sales activities are required.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform lead nurturing activities for all qualified leads
- Research and gather information about target SMB’s and develop prospecting lists
- Document all activities and interactions in CRM
- Efficiently manage prospect pipeline to produce the maximum amount of results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing activities to build sales pipeline
- Support our direct or indirect channel sales efforts as needed or requested
- Conduct web research and navigate organizations to uncover appropriate contacts
Skills, Knowledge and Experience:
- Have a demonstrated track record of successful selling preferably in a high technology environment
- Strong qualifying, prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, set and go on appointments, handle objections positively and professionally
- Develop and execute on a strong prospecting plan of attack
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and sales pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Ability to work independently in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Powerful written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Excellent organizational, time management, and problem solving skills
- Employ creative tactics to reach the executive management of identified companies
- College degree or equivalent, at least three years sales experience
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Small business acumen a plus
- Strong team-player
- High integrity and ethical behavior
- Strong work ethic, can-do customer service attitude
- IT Services experience a plus
|
Location
3308 Durham-Chapel Hill Blvd.
Durham, NC 27707
Contact
How to Apply
|
| MSP Level 2 Engineer |
Technician |
Frisco/Prosper, TX |
Mar 13, 2019
|
Position Overview
The Level 2 Engineer is able to provide the next level of network system maintenance and support from what a Level 1 Engineer provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Engineer should have skills working with servers.
Additionally, the Level 2 Engineer is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Engineer will provide additional support to other Level 1 Engineers in the TeamLogic IT Business. The Level 2 Engineer should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Engineer are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
8668 John Hickman Parkway
Frisco, TX 75034
Contact
How to Apply
|
| Help Desk Support and Level 1 Technician |
Help Desk |
Kansas City, MO |
Mar 13, 2019
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for Level 1 technical issues usually no more than ten hours per week.
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
10502 NW Ambassador Drive
Kansas City, MO 64153
Contact
How to Apply
|
| Level II Tchnician |
Technician |
Roseland, NJ |
Mar 12, 2019
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
556 Eagle Rock Avenue
Roseland, NJ 07068
Contact
How to Apply
|
| MSP Level 3 Engineer |
Technician |
Frisco/Prosper, TX |
Mar 11, 2019
|
Position Overview
The Level 3 Engineer will be able to provide a higher level of network system maintenance and support than a Level 2 Engineer provides. The Level 3 Engineer will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Level 2 Engineer would have.
The Level 3 Engineer works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Engineer will provide additional support to Level 1 and Level 2 Engineers in the TeamLogic IT business. The Level 3 Engineer will be able to perform all the functions described in the sections for Level 1and Level 2 Engineers.
The TeamLogic IT recommended certifications for a Level 3 Engineer are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
8668 John Hickman Parkway
Frisco, TX 75034
Contact
How to Apply
|
| Field Technician |
Technician |
Newtown, PA |
Mar 01, 2019
|
Position Overview
The successful candidate will have experience working with servers and in-depth knowledge of hardware, software, networking, and security.
Additionally, s/he will be able to monitor and maintain clients’ network systems, troubleshoot network systems, and make improvements to the network. TeamLogic IT recommended certifications include:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum 3 years of hands-on experience.
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Level 3 Engineer |
Technician |
Newtown, PA |
Mar 01, 2019
|
Position Overview
The Level 3 Technician works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. S/he will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Technician will provide additional support to Level 1 and Level 2 Technicians in the TeamLogic IT business.
The TeamLogic IT recommended certifications for a Level 3 Technician are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience. Excellent communication skills, verbal and written.
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Inside Sales/Lead Generation Sales Associate |
Sales |
Newtown, PA |
Mar 01, 2019
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting and attending networking events
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct successful outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
- Exceptional communication skills, verbal and written
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Technical Sales Engineer |
Sales |
Newtown, PA |
Feb 28, 2019
|
Position Overview
This position requires both proven experience with technology and outstanding personal communication skills. The ideal candidate should enjoy building solutions that leverage technology to meet a client’s business needs. The position works jointly with sales to provide pre-and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must.
The ideal candidate has the following qualifications:
- Minimum of five years hands-on experience configuring, trouble-shooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
- Sales training/experience
Ideally the candidate will have one or more of the following certifications:
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus.
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Help Desk Support and Level 1 Technician |
Help Desk |
Newtown, PA |
Feb 28, 2019
|
Position Overview
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for Level 1 technical issues, usually no more than ten hours per week.
Essential duties and responsibilities:
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills, verbal and writtern
- Positive, enthusiastic customer service
- Team Player
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Business Development Manager |
Management |
Newtown, PA |
Feb 28, 2019
|
Position Overview:
The Business Development Manager will be responsible for identifying, forecasting and attaining sales revenue goals within a pre-assigned territory. Business Development Manager is responsible for all aspects of sales and account management. This includes lead generation,
qualifying, setting appointments, making sales calls, presenting proposals and closing sales as well as coordinating all required resources to respond to complex requirements and sales situations. Effective management of territory and accurate reporting of sales activities are required.
Responsibilities:
- Prospect new sales opportunities with medium size businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform lead nurturing activities for all qualified leads
- Research and gather information about target SMB’s and develop prospecting lists
- Document all activities and interactions in CRM
- Efficiently manage prospect pipeline to produce the maximum amount of results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing activities to build sales pipeline
- Support our direct or indirect channel sales efforts as needed or requested
- Conduct web research and navigate organizations to uncover appropriate contacts
Skills, Knowledge and Experience:
- Have a demonstrated track record of successful selling preferably in a high technology environment
- Strong qualifying, prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, set and go on appointments, handle objections positively and professionally
- Develop and execute on a strong prospecting plan of attack
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and sales pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Ability to work independently in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Powerful written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Excellent organizational, time management, and problem solving skills
- Employ creative tactics to reach the executive management of identified companies
- College degree
- At least three years sales experience
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Strong work ethic, excellent customer service
- IT Services experience a plus
- Excellent communication skills, verbal and written
|
Location
2 Swamp Rd.
Newtown, PA 18940
Contact
How to Apply
|
| Level 2 Technician |
Technician |
Markham |
Feb 28, 2019
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
8171 Yonge St.
Thornhill, ON L3T 2C6
Contact
How to Apply
|
| Sales Associate |
Sales |
Decatur, AL |
Feb 25, 2019
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
201 Gordon Dr. SE
Decatur, AL 35601
Contact
How to Apply
|
| Sales Intern - Part Time |
Sales |
Decatur, AL |
Feb 25, 2019
|
|
TeamLogic IT is looking for an energetic and friendly person who enjoys talking with people. Join our team for a part time position to introduce TeamLogic IT to potential customers and help to fill the sales funnel for a quickly growing company. Position involves going door to door to diverse types of business to introduce our company and services and passing out literature to interested potential clients. Follow up phone calls and some data entry is also required. This is a perfect job for someone who enjoys working with people. The job is a combination of walking a territory and office work, and it’s a great way to learn marketing and sales from the ground up. If you require a flexible job and would like to be part of a passionate, growing company, we’d love to have you on the team. Job Type: Part-time 10 to 20 hours per wee
|
Location
201 Gordon Dr. SE
Decatur, AL 35601
Contact
How to Apply
|
| Level 2 Technician |
Technician |
Decatur, AL |
Feb 25, 2019
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
Performance Indicators:
- Manage and secure Local Area Networks
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
201 Gordon Dr. SE
Decatur, AL 35601
Contact
How to Apply
|