| Senior Network Engineer/Tech |
Technician |
Temecula, CA |
Sep 25, 2018
|
Position Overview
The Level 3 Technician will be able to provide a higher level of network system maintenance and support than a Level 2 Technician provides. The Level 3 Technician will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Level 2 Technician would have.
The Level 3 Technician works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Technician will provide additional support to Level 1 and Level 2 Technicians in the TeamLogic IT business. The Level 3 Technician will be able to perform all the functions described in the sections for Level 1and Level 2 Technicians.
The TeamLogic IT recommended certifications for a Level 3 Technician are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
28936 Old Town Front Street
Temecula, CA 92590
Contact
How to Apply
|
| Senior Systems Engineer |
Technician |
Fort Myers, FL |
Sep 24, 2018
|
Position Overview
The Senior Systems Engineer will be able to provide a higher level of network system maintenance and support than a Systems Engineer provides. The Senior Systems Engineer will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Systems Engineer would have.
The Senior Systems Engineer works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Senior Systems Engineer will provide additional support to lower level technical resources in the TeamLogic IT business. The Senior Systems Engineer will be able to perform all the functions described in the sections for lower level technical resources.
The TeamLogic IT recommended certifications for a Senior Systems Engineer are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
10501 Six Mile Cypress Pkwy
Fort Myers, FL 33966
Contact
How to Apply
|
| Systems Engineer |
Technician |
Fort Myers, FL |
Sep 24, 2018
|
Position Overview
The Systems Engineer is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The Systems Engineer should have skills working with servers.
Additionally, the Systems Engineer is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Systems Engineer will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Systems Engineer should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Systems Engineer are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
10501 Six Mile Cypress Pkwy
Fort Myers, FL 33966
Contact
How to Apply
|
| Help Desk Support |
Technician |
Fort Myers, FL |
Sep 24, 2018
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for Level 1 technical issues usually no more than ten hours per week.
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
10501 Six Mile Cypress Pkwy
Fort Myers, FL 33966
Contact
How to Apply
|
| Technical Sales Engineer |
Technician |
Temecula, CA |
Sep 24, 2018
|
Position Overview
This position requires both proven experience with technology and outstanding personal communication skills. He/she should enjoy building solutions that leverage technology to meet a client’s business needs. The position works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must.
The ideal candidate has the following qualifications:
- Minimum of five years hands-on experience configuring, trouble-shooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
- Sales training/experience is a plus
Ideally the candidate will have one or more of the following certifications:
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus.
|
Location
28936 Old Town Front Street
Temecula, CA 92590
Contact
How to Apply
|
| Sales/Marketing Intern |
Marketing |
Frisco/Prosper, TX |
Sep 24, 2018
|
|
TeamLogic
IT is looking for an energetic and friendly person who enjoys talking with
people.
Join our
team for a part time position to introduce TeamLogic IT to potential customers
and help to fill the sales funnel for a quickly growing company. Position
involves going door to door to diverse types of business to introduce our
company and services and passing out literature to interested potential
clients. Follow up phone calls and some data entry is also required.
This is a
perfect job for someone who enjoys working with people. The job is a
combination of walking a territory and office work, and it’s a great way to
learn marketing and sales from the ground up. If you require a flexible job and
would like to be part of a passionate, growing company, we’d love to have you
on the team.
Job Type:
Part-time 10 to 20 hours per week
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| Level 2 Technician |
Technician |
St. Paul, MN |
Sep 24, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
542 Snelling Avenue
St. Paul, MN 55116
Contact
How to Apply
|
| Help Desk support and Level 1 Technician |
Technician |
North Brunswick, NJ |
Sep 24, 2018
|
Position Overview
The responsibilities for a TeamLogic IT Help Desk Support Technician will vary depending on the technical skills of the individual hired for this position.
Primary functions include:
- Primary contact for all client support calls
- Handle first-line troubleshooting to understand client problems
- Attempt to resolve or adequately diagnose problem
- Create Autotask service ticket
- Ensure problems are resolved remotely or dispatch technician as appropriate
- May go on-site for technical issues
Essential duties and responsibilities:
- Manage scheduling of technicians in Autotask
- Order parts for technicians as needed
- Any administrative support functions as directed by business owner
- Install, upgrade and optimize PC and network device hardware for clients
- Manage, administer and secure Local Area Networks
Skills, knowledge and experience
- Prefer a minimum of CompTIA A+ certification
- CompTIA Net+ or Security+ also a plus; Microsoft Certified Desktop Support Technician desirable
- One – two years customer service experience in a business-to-business environment
- Strong organizational and communication skills
|
Location
1572 Route 130
North Brunswick, NJ 08902
Contact
How to Apply
|
| MSP Level 2 Engineer |
Technician |
Frisco/Prosper, TX |
Sep 24, 2018
|
Position Overview
The Level 2 Engineer is able to provide the next level of network system maintenance and support from what a Level 1 Engineer provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Engineer should have skills working with servers.
Additionally, the Level 2 Engineer is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Engineer will provide additional support to other Level 1 Engineers in the TeamLogic IT Business. The Level 2 Engineer should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Engineer are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| MSP Level 3 Engineer |
Technician |
Frisco/Prosper, TX |
Sep 24, 2018
|
Position Overview
The Level 3 Engineer will be able to provide a higher level of network system maintenance and support than a Level 2 Engineer provides. The Level 3 Engineer will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Level 2 Engineer would have.
The Level 3 Engineer works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Engineer will provide additional support to Level 1 and Level 2 Engineers in the TeamLogic IT business. The Level 3 Engineer will be able to perform all the functions described in the sections for Level 1and Level 2 Engineers.
The TeamLogic IT recommended certifications for a Level 3 Engineer are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| Sales Associate / Inside Sales Rep |
Sales |
Frisco/Prosper, TX |
Sep 23, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
1241 Prosper Commons Blvd.
Prosper, TX 75078
Contact
How to Apply
|
| Technical Engineer II |
Technician |
Colorado Springs, CO |
Sep 23, 2018
|
|
About Us:
_Would you like to make a difference? Are you putting your
skills to their best use? Do you enjoy variety from one day to another? Is
there sufficient challenge in your current position or do you want more? Is
professional development important to you? Do you prefer to be more
self-directed as you manage your daily responsibilities? If you answered yes to
these questions, we are looking for you.
_We are TeamLogic IT, a nation-wide network of locally-owned
businesses providing comprehensive IT services to small- and medium-sized
businesses in the Colorado Springs area. TeamLogic IT is a recognized Managed
Services leader, ranked #36 on the annual MSP Mentor list of the Top 501
world-wide company rankings of progressive managed IT services providers. We
offer networking, security, data and email services, as well as hardware and
software support in addition to a variety of consultation and preventative
maintenance services.
_Description:
_The Technical Engineer II position requires both proven
experience with a variety of technologies and outstanding personal
communication skills. You should enjoy building solutions that leverage
technology to meet each client's unique business needs., including:
_• Deploying and managing Windows Servers and Active Directory
_• Designing local area networks
_• Implementing and monitoring network security
_• Optimizing and maintaining network software and hardware
_• Building and deploying file servers and cloud computing
solutions
_• Configuring and deploying VOIP solutions
_• Performing network troubleshooting
_• Manage Microsoft Exchange Server and Office 365
_REQUIRED SKILLS AND QUALIFICATIONS
_• Preference will be given to candidates with 3+ years
experience working for an IT Managed Services Provider, or with significant
client facing experience.
_• Minimum of five years hands-on experience configuring,
troubleshooting and repairing networked computer environments, Windows servers
and workstations, Exchange server and Active Directory
_• Experience configuring and administering Virtualized
environments like VMWare and Hyper-V.
_• Experience with RMM (remote monitoring and management)
tools and PSA (Professional Services Automation)
_• Experience configuring and administering Mac or Linux
environments a plus
_• Extraordinary customer service skills; empathy with the
ability to understand the perspective of our clients
_• Able to work independently and proactively in a dynamic and
fast-paced environment
_• Excellent organizational, analytical, and problem-solving
skills. You are obsessed with finding the root cause of problems, not just
band-aid fixes.
_• A valid driver license, excellent driving record and your
own personal vehicle (we reimburse you for mileage)
_• Must be able to lift 50 pounds.
_TEAMLOGIC IT RECOMMENDED CERTIFICATIONS
_Strong preference will be given to candidates who possess
three or more certifications like:
_• CompTIA A+
_• CompTIA Net+
_• CompTIA Security+
_• CompTIA Server+
_o Microsoft Certified Solutions Associate (Cloud, Windows
Server, others)
_• CCNA (Cisco Certified Network Associate)
_We offer competitive wages, employer paid
Health/Dental/Vision insurance, employer matching funds for retirement plan
contributions, challenging work, career opportunities, a pleasant work
environment and ongoing training.
|
Location
3204 N. Academy Blvd
Colorado Springs, CO 80917
Contact
How to Apply
|
| Level 3 Engineer |
Technician |
Atlanta, GA |
Sep 22, 2018
|
Position Overview
The Level 3 Engineer will be able to provide a higher level of network system maintenance and support than a Level 2 Technician provides. The Level 3 Technician will be expected to have even greater in-depth knowledge of hardware, software, networking, and security topics than the Level 2 Technician would have.
The Level 3 Technician works on assignments that are more complex in nature, and works in an unsupervised environment within policies and procedures. They will work on complex design, and engineering solution development in addition to complex problem resolution.
The Level 3 Technician will provide additional support to Level 1 and Level 2 Technicians in the TeamLogic IT business. The Level 3 Technician will be able to perform all the functions described in the sections for Level 1and Level 2 Technicians.
The TeamLogic IT recommended certifications for a Level 3 Technician are:
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- CompTIA Server+
- MCSA (Microsoft Certified Systems Administrator)
- MCSE (Microsoft Certified Systems Engineer)
- CCNA (Cisco Certified Network Administrator) optional
Minimum five-six (5-6) years hands-on experience.
|
Location
3990 Flowers Road
Atlanta, GA 30360
Contact
How to Apply
|
| Sales Associate |
Sales |
St. Paul, MN |
Sep 22, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
542 Snelling Avenue
St. Paul, MN 55116
Contact
How to Apply
|
| Senior IT Technician |
Technician |
Durham, NC |
Sep 22, 2018
|
Position Overview:
The Business Development Manager will be responsible for identifying, forecasting and attaining sales revenue goals within a pre-assigned territory. Business Development Manager is responsible for all aspects of sales and account management. This includes lead generation,
qualifying, setting appointments, making sales calls, presenting proposals and closing sales as well as coordinating all required resources to respond to complex requirements and sales situations. Effective management of territory and accurate reporting of sales activities are required.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services
- Perform lead nurturing activities for all qualified leads
- Research and gather information about target SMB’s and develop prospecting lists
- Document all activities and interactions in CRM
- Efficiently manage prospect pipeline to produce the maximum amount of results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing activities to build sales pipeline
- Support our direct or indirect channel sales efforts as needed or requested
- Conduct web research and navigate organizations to uncover appropriate contacts
Skills, Knowledge and Experience:
- Have a demonstrated track record of successful selling preferably in a high technology environment
- Strong qualifying, prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, set and go on appointments, handle objections positively and professionally
- Develop and execute on a strong prospecting plan of attack
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and sales pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Ability to work independently in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Powerful written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Excellent organizational, time management, and problem solving skills
- Employ creative tactics to reach the executive management of identified companies
- College degree or equivalent, at least three years sales experience
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Small business acumen a plus
- Strong team-player
- High integrity and ethical behavior
- Strong work ethic, can-do customer service attitude
- IT Services experience a plus
|
Location
3308 Durham-Chapel Hill Blvd.
Durham, NC 27707
Contact
How to Apply
|
| Inside Sales |
Sales |
Austin, TX |
Sep 21, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
706 W. Ben White Blvd.
Austin, TX 78704
Contact
How to Apply
|
| Network Specialist - Level II |
Technician |
Naples, FL |
Sep 19, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
1016 Collier Center Way
Naples, FL 34110
Contact
How to Apply
|
| Inside Sales |
Sales |
Markham |
Sep 16, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
8171 Yonge St.
Thornhill, ON L3T 2C6
Contact
How to Apply
|
| Technical Sales Engineer |
Technician |
Atlanta, GA |
Sep 15, 2018
|
Position Overview
This position requires both proven experience with technology and outstanding personal communication skills. He/she should enjoy building solutions that leverage technology to meet a client’s business needs. The position works jointly with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation and ongoing technical account management. A positive, service-oriented personality is a must.
The ideal candidate has the following qualifications:
- Minimum of five years hands-on experience configuring, trouble-shooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management) tool a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills
- Sales training/experience is a plus
Ideally the candidate will have one or more of the following certifications:
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus.
|
Location
2221 Peachtree Rd., NW
Atlanta, GA 30309
Contact
How to Apply
|
| Level 2 Technician |
Technician |
Allentown, PA |
Sep 13, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
5000 W. Tilghman Street
Allentown, PA 18104
Contact
How to Apply
|
| Sales Associate |
Sales |
Lake Mary, FL |
Sep 12, 2018
|
Position Overview
The Inside Sales/Lead Generation Sales Associate will generate revenue by calling into small and mid-size companies, generating leads and meetings for the outside sales team. This is an excellent opportunity for career growth into technology sales.
Responsibilities:
- Prospect new sales opportunities with small and medium businesses applying lead generation sales methodologies
- Meet or exceed quotas for qualified leads/appointments passed to sales team through phone and email-based prospecting
- Promptly follow-up with and qualify marketing-generated inquiries for our services;
- Perform all lead nurturing activities once qualified prospects identified
- Research and gather information about target SMB’s and develop prospecting lists
- Qualify prospects, arrange sales appointments, perform online research to prepare for client visits
- Conduct web research and navigate organizations’ sites to uncover appropriate contacts
- Document all activities and interactions in CRM tool
- Efficiently manage prospect pipeline to produce maximum results
- Create and perform various outbound call campaigns around verticals, specific events, or targets in addition to ongoing primary lead generation activities
- Support our direct or indirect channel sales efforts as needed or requested
- Heavy phone prospecting in order to set qualified appointments; develop utilizing a conversational approach to uncover and qualify new business opportunities
Skills, Knowledge and Experience:
- Must have previous inside sales/lead generation B2B experience. Small business sector a plus
- Strong phone prospecting and marketing skills; ability to reach prospects creatively, identify decision makers, handle objections positively and professionally
- Maintain CRM data, ability to share best practices, continually improve processes and provide clear and consistent reporting to management
- Proactively manage your schedule and leads pipeline in order to meet milestones and objectives
- Field inbound calls and leads from various sources and qualify for business potential
- Must be comfortable working in a fast-paced, entrepreneurial work environment
- Must have excellent interpersonal skills and the ability to maintain a high degree of professionalism
- Strong written and verbal communication skills
- Demonstrated ability to deliver above-expectation results in driving pipeline growth
- Demonstrated ability to conduct extensive outbound cold calling
- Excellent organizational, analytical and problem solving skills; detail oriented
- Ability to work independently and proactively in a dynamic and fast-paced environment
Personal Skills and Characteristics:
- Self-motivated, driven to plan and execute rigorous lead generation activities
- Strong team-player
- High integrity and ethical behavior
- Small business acumen a plus
- Strong work ethic, can-do attitude
|
Location
1540 International Parkway
Lake Mary, FL 32746
Contact
How to Apply
|
| Level 2 Technician |
Technology |
Torrance, CA |
Sep 12, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
357 Van Ness Way
Torrance, CA 90501
Contact
How to Apply
|
| Business Development Representative - Full Time/Part Time |
Marketing |
Cerritos, CA |
Sep 11, 2018
|
|
Are you the New Business Development Representative we’re looking for?
If you are an outgoing person who understands sales and marketing and you enjoy a flexible schedule, then this is the ideal position for you. You will be responsible for generating new sales leads and setting appointments. You should be comfortable with cold calling both via the telephone and face-to-face. You must have excellent phone skills.
In this role, you will go door-to-door to introduce local businesses to our services and collect information. You would then make follow-up phone calls to these businesses to set appointments for a meeting with a member of our staff.
Your strengths should include:
Excellent communication skills Ability to establish and maintain effective relationships and display courtesy and sensitivity, negotiate and overcome objections with persuasion and persistence Client-focused, demonstrated commitment to customer satisfaction Strong team player Strong work ethic Detail oriented
We are TeamLogic IT Cerritos, part of a nationwide network of IT services franchises. Our proactive support model gives us a competitive advantage in the market. TeamLogic IT is dedicated to help our clients and prospects more effectively grow their business. We do this by acting as trusted advisor which allows our clients to concentrate on building their own business without having to worry about their technology.
We prefer but do not require experience in outside sales and/or in the IT industry.
We offer:
Base pay + bonuses Flexible hours Marketing support National sales training resources For prompt, personal, consideration, apply on-line.
Job Types: Full-time, Part-time
Salary: $15.00 to $18.00 /hour
|
Location
17316 Edwards Road
Cerritos, CA 90703
Contact
How to Apply
|
| Level 2 Technician |
Technician |
Markham |
Sep 01, 2018
|
Position Overview
The Level 2 Technician is able to provide the next level of network system maintenance and support from what a Level 1 Technician provides and is expected to have more in-depth knowledge of hardware, software, and more importantly, networking, and security topics than a Level 1 Technician. The
Level 2 Technician should have skills working with servers.
Additionally, the Level 2 Technician is able to monitor and maintain the clients’ network systems, troubleshoot network systems when necessary, and make improvements to the network. He or she will rely on experience and judgment to plan and accomplish goals.
The Level 2 Technician will provide additional support to other Level 1 Technicians in the TeamLogic IT Business. The Level 2 technician should be able to perform the following functions and activities:
- Manage and secure Local Area Networks
Performance Indicators:
- Building facilities required to support implementation of the proposed design are accurately determined (e g , wiring closets, wire trays, conduits, etc )
- Costs and time required to implement the design are accurately determined
- Cutover and integration plan are accurately determined
- Design and integration plans are documented completely, clearly and accurately
- LAN infrastructure site design and layout plan is created, including all equipment (e g , switches, wireless access points), structured cabling, transmission media, and WAN access
- Need for DMZ (demilitarized zone) and the devices installed at the DMZ (e g , email and web servers) are correctly determined
- New equipment, modifications to existing equipment, transmission media types, and software required to meet user requirements are specified
- WAN option is selected and local telecommunications provider is contacted to design LAN-WAN interface
- Design, implement and monitor network security
Performance Indicators:
- Changes to security policies and procedures are communicated to all appropriate departments, companies and individuals
- Current software upgrades are installed, including operating system patches anti-virus database
- Developments in the security industry are monitored, and expertise is consulted as needed
- Network security components are monitored, tested and upgraded (e g , firewall, DMZ, root kit)
- Recommendations for long-range security plans are communicated to appropriate parties in a timely and effective manner
- Technical resources and expertise are sought when appropriate
- Traffic to and from network devices are monitored for security violations
- User concerns are considered and addressed in the communication process
- Install and expand new facilities for clients
Performance Indicators:
- Baseline is established in accordance with vendor’s performance specifications
- Component performance data are shared with vendor
- Deviations from manufacturer’s specifications are identified for corrective action
- Implementation schedule and expectations are communicated to users, vendors and implementation team
- New products and upgrades are tracked through communication with vendors
- Optimize and maintain network software and hardware as needed
- Troubleshooting of network infrastructure problems
- Manage installation of and migration of Exchange servers
The TeamLogic IT recommended certifications for a Level 2 Technician are:
- Performance Indicators:
- Changes in performance caused by changes in configuration are tracked and documented
- Changes to network configuration are tracked and updated in a timely manner
- Deficiencies in updated network configuration are clearly and concisely identified
- New user requirements are complete and accurately described in new network configuration plan
- Optimization plan is developed, justified and approved by all relevant parties
- Test plan is modified to reflect changes in the network configuration
- Vendors are appropriately involved in making recommendations and their equipment is referenced properly
- Performance Indicators:
- Diagnostic software is run to verify that the components are operating correctly
- Monitoring software is run to verify that the system is operating optimally
- Stakeholders accept system performance
- Testing is applicable, on schedule and within budget with approval of stakeholders
- Testing is repeated following each modification until the system until system meets customer specifications
- CompTIA A+
- CompTIA Net+
- CompTIA Security+
- MCDST
- MCSA
Minimum two (2) years of hands-on experience.
|
Location
8171 Yonge St.
Thornhill, ON L3T 2C6
Contact
How to Apply
|