Remote Diagnostics

You may not know why, but your system is running slowly. Your pages take longer to load, saving documents make the “wheel” spin longer, and your programs randomly quit forcing you to resort to previously saved versions. The culprit can be as simple as too many documents and not enough memory, to a low-grade virus that needs to be addressed.

Once connected, we can inventory your systems from offsite and run scripts to ensure your system is operating at peak performance.

Our remote diagnostic tools can isolate which application, segment of your network, or workstation is causing delays or threatening to infect the rest of the system. We can address system incompatibilities such as out-of-date versions of applications, that once updated, can make your time much more productive.

Our remote diagnostic tools include 24/7 monitoring where we audit your system every 30 seconds to note any errors or problems; alerts and alarms where your system communicates proactively with our system to highlight potential problems; anti-virus and anti-spyware applications that survey your network looking for any trespassing programs, and reports that document potential breaches and keep you informed of what’s happening on a day-to-day, week-to-week and month-to-month basis.

This comprehensive combination of services allows us to log errors and use our offsite system to perform remote repairs and stop problems before they overwhelm your network and your staff.

We can watch and work from afar to make sure your system stays safe and sound and run repairs without interrupting your workflow. With our remote diagnostics on your side, you’ll have the security forces you need to maintain and prolong the life of your computer network.