Proactive IT Management
Your computer systems are vulnerable to a host of daily threats – viruses, spyware, data theft, security breaches – and they can come from just about anywhere. These distractions are unnecessary and expensive. No business is immune, but there is a solution.
TeamLogic IT understands that business owners and managers are constantly challenged by the task of managing the demands of growing their companies while coping with continuous technology challenges. That’s why our focus is to keep your systems up and running so that you don’t have to worry about your technology. We want to help you realize the productivity gains and ROI you have been expecting from your IT systems.
Using SystemWatch IT, our unique framework for providing managed IT services, we provide a range of proactive services to keep your computer systems operational and your people and business productive. With our managed IT services we can remotely monitor your systems to let you know something is wrong and remotely access them to troubleshoot and even resolve issues without deploying a technician to your site. In the event a technician is required, we respond quickly to get your system back on track.
Managed Services with SystemWatch IT
SystemWatch IT’s proactive, preventative components include:
24/7 Monitoring. Day and night your systems are monitored to alert us about server, hardware or operating system issues. Your computer will check-in to SystemWatch IT every 30 seconds confirming the health of your systems. When there’s a problem, our technicians can be available even during non-business hours, if necessary.
Patch Management. We can automatically discover and update missing patches across your network on an ongoing basis to be sure your network stays secure against the latest threats.
Technical Audits. These key audits help our technicians better understand the managed machines they are working on so they can troubleshoot issues faster.
Comprehensive Network Reports. With SystemWatch IT you get regular reports showing you the overall health of your computers. Our reports keep you informed of what’s happening on a day-to-day, week-to-week and month-to-month basis, so you have tangible proof to protect your business and address any issues down the road.
Anti-Virus/Anti-Malware. Our systems regularly scan for threats and pinpoint and delete them as they happen. This way your network stays clean and, with our layered approach to security we can minimize the chances of infections, protecting you from the costly aftereffect of a virus or spyware infection.
Local Back-up. Through local image backup your operating system, applications, and databases are backed up on a regular basis to a server or other onsite backup hardware, making data recovery easier.
Offsite Replication Back-up. We can provide solutions for offsite back-ups to provide recovery capabilities in the event of a major disaster at your primary site.
Anti-Spam. Our spam management tools will keep your email system moving so you can maintain productivity through uninterrupted email communication.
Managed Security. Keeping your data secure and any customer data you may have is a requirement you can’t ignore. With our managed security services, all your data can be safe and secure.
Business Continuity. We help you plan for unexpected disruptions that might affect your business. Whether fire, flood, theft, viruses or hacking, we help you plan for IT system failures so your business can recover quickly and efficiently.
24/7 Help Desk. With our help desk services you get a single point of contact for all your questions and troubleshooting needs 24 hours a day, 7 days a week, 365 days a year
Cloud Services. Our cloud services include, integrating your on-site infrastructure and applications with the cloud, customization of applications and services and centralized management of hosted systems.
At the end of the day, you need to know your technologies are running safe and sound. SystemWatch IT is the affordable answer to protecting your business data and computer systems. Take a proactive stance with TeamLogic IT. We help ensure your system work reliably and consistently. Call us today.
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